Viseca Card Services SA
Exchange Rate Automation for Foreign Currency Transactions
Industry: Finance & Tax
Viseca Card Services SA is a Swiss provider of credit, debit, and prepaid cards, fully owned by Swiss retail and cantonal banks.
The company handles the entire card management process, including customer support and fraud prevention. To ensure secure and efficient processing of foreign currency transactions, Viseca sought a digital solution to automate exchange rate management and reduce manual effort in its day-to-day operations.
Status quo
Viseca processed foreign exchange rates manually, importing and verifying rates from different sources daily.
This approach was time-consuming, error-prone, and not scalable with rising transaction volumes. Increasing regulatory demands and the need for auditability and consistency highlighted the urgency to digitize and automate the full exchange rate process.
The challenge
Viseca needed a platform to automate exchange rate management, including data import, validation, rule application, and traceability.
The solution had to integrate various rate sources, ensure audit-compliant tracking of changes, and streamline approval workflows. Key goals included minimizing manual processing, improving accuracy, and providing a user-friendly interface with reporting and export capabilities for finance and compliance teams.
The solution
The solution was implemented using “newERA”, a web-based application built on the CONVOTIS Fee Management framework.
The software automates the entire exchange rate lifecycle—from importing and managing currency data to validating and approving rates. It includes rule-based workflows, real-time monitoring, and a transparent change log. A modern UI supports intuitive use, while export functions allow data handover to Excel for compliance and reporting.
The result
With “newERA”, Viseca significantly reduced manual workloads and improved processing reliability.
The system enhances transparency, enables full traceability of all changes, and supports regulatory compliance. The automation of exchange rate validation ensures accuracy across high transaction volumes, while operational efficiency increases through streamlined data handling and user-guided workflows—contributing to Viseca’s digital growth strategy.
Technical
Highlights
Even complex projects can be summarised in clear technical terms. Key figures and distinctive features provide insight into the concrete implementation – measurable, tangible, and transparent.
- Web application based on the CONVOTIS Fee Management framework
- Full automation of exchange rate processing
- Import and validation from multiple data sources
- Intuitive UI with Excel export functionality
Despite the tight timeframe, the project met our expectations. The support from CONVOTIS was outstanding. In view of the complex currency constellations, the CONVOTIS team showed impressive commitment by independently deriving reliable solutions from sample data—this significantly accelerated the implementation.
Alexander Ginsburg, Head Payment Products I Viseca Card Services SA
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