{"id":32157,"date":"2025-07-07T10:48:39","date_gmt":"2025-07-07T08:48:39","guid":{"rendered":"https:\/\/stage2.convotis.com\/es\/?p=32157"},"modified":"2025-08-10T12:09:26","modified_gmt":"2025-08-10T10:09:26","slug":"customer-story-decision-support-system-for-hospital-admissions","status":"publish","type":"post","link":"https:\/\/www.convotis.com\/es\/en\/news\/customer-story-decision-support-system-for-hospital-admissions\/","title":{"rendered":"Health Department"},"content":{"rendered":"\t\t
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Health Department<\/strong>
Decision Support System for Optimizing Hospital Admissions<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Industry:<\/strong> Healthcare & Life Sciences<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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The Health Department operates several acute care clinics and specialized units focusing on internal medicine, oncology and geriatrics<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\u00a0As part of a strategic digitization initiative, the goal was to improve the allocation of medical resources, enhance admission decisions and ensure high-quality patient care. Capacity limitations in inpatient care had to be addressed through data-driven support – without burdening staff or interfering with existing clinical documentation systems.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Status quo<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Prior to the project, many inpatient admissions were based on individual judgment without digital, evidence-based support. <\/strong><\/p>

There was no consistent evaluation of whether an admission was medically necessary, appropriate or avoidable. Especially in complex cases or when free-text documentation was involved, reliable criteria for decision-making were lacking. This often led to avoidable admissions, inefficient bed usage and increased workload for both clinical and administrative teams.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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The challenge<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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The main challenge was to build a lean and clinically viable system capable of analyzing free-text data from the admission process in real time while fully complying with data protection regulations.<\/strong><\/p>

The tool had to identify relevant indicators, previous stays and care patterns based solely on text data – without requiring additional interfaces or disrupting clinical workflows. The ultimate goal was to deliver automated, transparent recommendations for hospital admissions.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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The solution<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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CONVOTIS developed a modular decision support system based on natural language processing, decision trees and large language models with medical vocabulary. <\/strong><\/p>

Patient records from the past 20 months were analyzed in a strictly separated training environment. The system processes clinical free-text inputs, detects patterns such as readmissions or prior emergency visits and delivers automated recommendations on hospital admission or alternative care – seamlessly integrated into the clinical context, with no additional logins required.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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The result<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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The solution demonstrably reduces unnecessary hospital admissions – particularly in cases lacking a clear medical indication.<\/strong><\/p>

Bed occupancy was measurably optimized, resources could be planned more effectively, and patient pathways were streamlined. Physicians receive a solid basis for admission decisions without being disrupted in their routine. At the same time, hospital management benefits from more accurate case figures and improved budget control – resulting in measurable gains for staff, operations and patient care.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Technical<\/strong>
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Even complex projects can be summarised in clear technical terms. Key figures and distinctive features provide insight into the concrete implementation \u2013 measurable, tangible, and transparent.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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