Health Info Net AG
Secure IT Infrastructure for Healthcare Data
Industry: Healthcare & Life Sciences
HIN is the leading standard for secure digital communication in Swiss healthcare.
For over two decades, HIN has enabled doctors, hospitals, pharmacies, laboratories, and other healthcare organizations to communicate easily, securely, and reliably in the digital space. The platform ensures the protected exchange of sensitive patient data, fostering trust in an increasingly digital world. HIN stands for data protection, confidentiality, and seamless collaboration across the entire continuum of care – from the first consultation to follow-up treatment.
Today, HIN is the established standard for secure and compliant communication in Swiss healthcare, connecting over 100,000 healthcare professionals and organizations.
Status quo
Digital communication under high load – with strict compliance requirements.
Thousands of healthcare professionals depend on the platform every day to exchange confidential information. As the user base continues to grow, demands for availability, performance, and information security increase.
At the same time, HIN must comply with the highest data protection standards to process highly sensitive patient data securely and reliably.
The challenge
The existing infrastructure could no longer meet rising operational and compliance demands.
HIN was looking for a partner that could deliver a certified, high-security infrastructure in Switzerland while ensuring uninterrupted operations. It was crucial that the partner could fully comply with strict healthcare regulations and respond quickly and effectively to complex tasks such as migrations, change management, and continuous platform growth.
The solution
The platform was migrated to CONVOTIS’ geo-redundant Swiss infrastructure within just six months – with zero downtime.
CONVOTIS took over full operations and migrated HIN’s core systems to a highly secure, scalable, and fully compliant Private & Sovereign Cloud. Thanks to perfectly aligned operational processes, even complex changes could be implemented seamlessly without service interruptions.
A dedicated site manager continuously supports HIN – from day-to-day operations to troubleshooting and future-proof IT strategy development.
The result
HIN benefits from a highly stable IT infrastructure that meets the highest requirements for availability, security, and compliance.
Even with ongoing upgrades and platform enhancements, operations remain stable and highly available.
The close collaboration with CONVOTIS enables rapid implementation of new requirements while maintaining full operational stability and regulatory compliance.
Technical
Highlights
Complex projects can also be translated into clear technical terms. Key figures and distinctive features provide insight into the concrete implementation – measurable, tangible, and transparent.
- High-availability hosting in a certified Swiss data center
- 24/7 operations, monitoring, and support
- Geo-redundant infrastructure for maximum operational reliability
- Seamless migration and change management without downtime
- Dedicated site manager for continuous operational support
When issues do occur, they are addressed quickly and thoroughly. Our operational processes are perfectly aligned. Availability and stability are always top priorities – even during ongoing updates and changes.
Lucas Schult, CIO I Health Info Net AG
Your IT Transformation starts here.
Let’s talk about your goals.
You’ve seen our success stories – now let’s plan your IT transformation together. Whether you are at the beginning of your digital journey or ready for the next step, our experts are here to support you.