Varengold Bank AG
IT Outsourcing for Secure Operations and Regulatory Compliance
Industry: Finance & Tax
Varengold Bank AG is a German financial institution headquartered in Hamburg with a branch in Sofia.
Founded in 1995, the bank focuses on marketplace banking and trade finance. To improve operational efficiency and IT security, Varengold outsourced its entire infrastructure and digital workplace operations to CONVOTIS – creating a secure, fully managed, and scalable IT environment to support its core business.
Status quo
Before outsourcing, IT operations required significant internal effort.
The in-house teams managed everything from infrastructure to support and compliance. Increasing demands from BAFIN and ISO 27001 regulations, combined with rising IT complexity, created resource bottlenecks and limited the ability to focus on core business areas and long-term IT strategy.
The challenge
Varengold needed a partner to take full responsibility for infrastructure and workplace IT – including network operations, multi-level support, and continuous monitoring.
The solution had to ensure high availability, security, and compliance with financial regulations. Specific needs included BYOD support, 24/7 operations, and full adherence to BAFIN and ISO 27001 standards.
The solution
CONVOTIS took over the bank’s full IT operations, including infrastructure and end-user systems.
Through its IT Operations Center, CONVOTIS delivers 24/7 monitoring and proactive support. Tailored security solutions, including BYOD policies, were deployed to meet regulatory demands. The result is a reliable, scalable, and fully compliant IT landscape – enabling operational efficiency and long-term flexibility.
The result
Varengold Bank now benefits from a highly available and secure IT environment.
Internal teams have been relieved from routine operations, while system reliability and compliance are guaranteed. With full 24/7 support and centralized monitoring, the bank has strengthened its IT foundation and can focus entirely on core financial operations without operational disruption.
Technical
Highlights
Even complex projects can be summarised in clear technical terms. Key figures and distinctive features provide insight into the concrete implementation – measurable, tangible, and transparent.
- Full IT outsourcing: infrastructure & digital workplace
- 24/7 multi-level IT support (1st to 3rd level)
- Network operations and monitoring via IT Operations Center
- Security and BYOD policies aligned with BAFIN & ISO 27001
- Scalable and auditable infrastructure
By outsourcing IT operations to CONVOTIS, Varengold Bank ensures full compliance, high availability, and 24/7 support. The scalable, secure environment reduces internal workload and enables full focus on core banking operations.
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