Tool selection, migration, project support and ongoing support
Optimize your digital performance. Services and solutions for your digital workplace of tomorrow.
The digital workplace presents numerous opportunities but also new challenges in terms of governance and compliance. These challenges can be effectively addressed with professional support and reliable services and solutions. Benefit from the Managed IT Services that CONVOTIS provides in the form of recurring IT services.
The Digital Workplace.
New Efficiency for Small, Medium and Large Enterprises.
What is understood by the Digital Workplace? In recent years, the boundaries between the home office and the office have blurred. Many companies have recognized the potential of the digital workplace. The Digital Workplace enables location- and time-independent work. This aspect significantly expands the job market and opens up new possibilities for employees.
Intelligent digital workplace solutions are essential to ensure smooth collaboration in remote work and compliance with security standards. Solutions that ensure a fail-safe IT system and consistently guarantee ongoing operations.
Digital Workplace Solutions. Your benefits.
Serving customers with up to 18,000 workstations, offering customized services
Over 2,000 SME customers, personalized project teams
More than 200 certified experts
Companies that trust CONVOTIS.
Looking for Digital Workplace Solutions? Contact Us. With modern and customized solutions, CONVOTIS, in collaboration with you, develops the optimal digital workplace for you and your employees.Request Consultation now
Microsoft 365 Solutions & Services Everything Your Modern Workplace Needs.Request M365 consultation
Microsoft 365 provides everything the Digital Workplace needs. CONVOTIS accompanies you throughout Digital Change Management, from the initial concept to licensing, setup, maintenance and support of the digital workplace.Explore the Possibilities ...
For Efficient Teamwork.
Microsoft offers various solutions for efficient and location-independent collaboration in the Digital Workplace – from IP telephony to video meetings. CONVOTIS support not only ensures the smooth introduction of these systems but also their long-term compliance with governance and compliance. Additionally, we provide individual training and support to ensure your team can make optimal use of Microsoft Collaboration tools.
In the Microsoft Workplace.
Through the Microsoft Digital Workplace, you can optimize workflows, securely manage files and professionally implement web publishing. The foundation is SharePoint as a collaborative data repository. Here, files can be shared between teams, while workflows run efficiently according to patterns defined by you. CONVOTIS designs and operates the infrastructure for SharePoint On-Premises, Online or Hybrid according to your requirements.
Cyberattacks are among the biggest risks for businesses today. However, this is not a reason to avoid the Digital Workplace. Rather, it is essential to address cyber threats with integrated security solutions. Microsoft Defender provides reliable protection against cybercriminals for both small and medium-sized enterprises and corporations – from detection through automated threat defense to threat response.
Azure Virtual Desktop connects.
The digital workplace is everywhere.
The Modern Workplace stands for flexibility. Azure Virtual Desktop (AVD) enables you and your employees to work from anywhere. Whether in the office, at home or on the go, CONVOTIS implements AVD for both decentralized operating models and global operational processes, eliminating the distinction between in-person and remote work.
Managed Services Support and Services for Your IT.Optimize your IT Management
"Shaping IT for the future": While it sounds promising, in practice, it often poses challenges for companies. CONVOTIS comprehensively accompanies you through the modernization of your IT structure with various Managed IT Services.Learn more about Support & Services ...
Manage clients efficiently.
With Microsoft Endpoint Manager, you can uniformly manage your clients, reducing service effort and costs. Based on an initial analysis of existing applications, a standardized procedure for setting up and pre-configuring clients is developed, supported by strict security policies. Cloud technologies such as Microsoft Intune enable remote management.
How we work.
Through the Microsoft Digital Workplace, you can optimize workflows, securely manage files and professionally implement web publishing. The foundation is SharePoint, serving as a collaborative data repository. Files can be shared among teams and work processes efficiently follow a pattern defined by you. CONVOTIS designs and operates the infrastructure for SharePoint On-Premises, Online or Hybrid according to your specific requirements.
Support services directly on-site.
The Service Level Agreement (SLA) defines the permanent service level that CONVOTIS promises. This includes On-site Support from CONVOTIS locations, swiftly resolving problems directly on-site. The service encompasses problem resolution for end-user devices such as laptops, docking stations, printers, Windows or Office 365 (Client Support), as well as inquiries related to LAN, WLAN, switches and routers (Network Support).
Enterprise Service Desk.
CONVOTIS Support is available to address problems and inquiries 24/7.
Escalation management ensures automated and efficient problem resolution based on defined triggers and automatically contacts relevant responsible parties in the company if needed.
Incident Handling, according to ITIL® V4, involves identifying and analyzing the incident, followed by reporting, impact containment, problem resolution and final maintenance.
Change Management Service handles communication with affected users and executes minor changes.
Catch & Dispatch System classifies inquiries and forwards them to the most suitable expert team for the fastest and best solution.